Returns & Exchanges
At Addiesdive, we stand behind the precision and quality of our timepieces. If you are not completely satisfied with your purchase, you may return your unworn watch in its original packaging within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the watch in its original box, ensuring all protective films, tags, manuals, and warranty cards are included to qualify for a full refund.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for reference.
Inspection and Refund
Once our quality control team verifies the condition of the timepiece, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing